Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to STRETTO USA. The terms "we", "us" and "our" refer to STRETTO USA. STRETTO USA operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). STRETTO USA is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein (the "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy, available on our website. If you do not agree to these Terms or our Privacy Policy, you should not use or access the Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to accurately represent our products and services in our online store. However, colors and product appearance may vary depending on your device, display settings and other factors.
We do not warrant that the appearance of a product on your screen will exactly match the physical product.
All product descriptions are subject to change without notice. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region or jurisdiction where appropriate.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. STRETTO USA reserves the right to accept or decline an order where permitted by law.
Your order is not accepted until STRETTO USA confirms acceptance and payment has been successfully processed.
Please review your order carefully before submitting it. We may be unable to accommodate cancellation or modification requests after processing has begun.
If we decline, change or cancel an order, we will attempt to notify you using the email address, billing address and/or telephone number provided with the order.
Purchases are subject to our Return & Refund Policy, available on our website.
You represent that purchases made through our store are for lawful purposes.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect when the order is placed and will appear in your order confirmation.
Unless otherwise stated, displayed product prices may not include applicable taxes, shipping, handling, customs duties or import charges.
We may offer promotions governed by additional terms. If promotional terms conflict with these Terms, the specific promotional terms will govern with respect to that promotion.
You agree to provide current, complete and accurate purchase, payment and account information for purchases made through our store.
You represent and warrant that the payment information you provide is accurate and that you are authorized to use the payment method submitted for your purchase.
SECTION 5 - SHIPPING AND DELIVERY
Available shipping methods, charges and estimated delivery times are displayed at checkout when available.
Delivery times are estimates and are not guaranteed. Shipping may be affected by carrier delays, customs processing, weather, holidays, high-volume periods and other circumstances outside our reasonable control.
For additional information regarding shipping, tracking and delivery, please review our Shipping Policy available on our website.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including trademarks, brands, text, images, graphics, video, audio, product content and the design, selection and arrangement thereof, are owned by STRETTO USA, its affiliates or licensors and may be protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit material from the Services without our prior written consent, except as permitted by applicable law.
Nothing in these Terms grants you a license or other rights to any trademark, copyright or other intellectual property belonging to STRETTO USA, Shopify or any third party.
STRETTO USA names, logos, product names, designs and slogans are trademarks or other intellectual property of STRETTO USA or its applicable affiliates or licensors and may not be used without permission.
Shopify's names, logos, product and service names, designs and slogans are trademarks of Shopify. Other names, logos and trademarks appearing through the Services belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools or services offered by third parties that we do not control.
Such tools may be provided "as is" and "as available" without warranties, representations or endorsements from us.
Your use of third-party tools is at your own discretion and may be subject to the applicable third party's terms and policies.
We may introduce additional features, tools and resources in the future. Such features will be considered part of the Services and subject to these Terms where applicable.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to websites, materials or services operated by third parties.
We are not responsible for examining or evaluating the content, accuracy, policies or practices of third-party websites or services.
If you access third-party websites or services, you do so subject to the applicable third party's terms and policies.
Questions or concerns regarding third-party products or services should be directed to the applicable third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
STRETTO USA is powered by Shopify, which enables us to provide the Services to you.
However, sales and purchases made through our store are made directly with STRETTO USA.
By using the Services, you acknowledge that Shopify is not the seller of STRETTO USA products and is not responsible for the products purchased from STRETTO USA, except to the extent otherwise required by applicable law.
SECTION 10 - PRIVACY POLICY
Personal information collected through the Services is subject to our Privacy Policy, available on our website.
Certain personal information may also be processed by Shopify in connection with its operation of the ecommerce platform.
Because the Services are hosted by Shopify, information submitted through the Services may be transmitted to and processed by Shopify and other service providers as necessary to provide and improve the Services.
Please review our Privacy Policy for additional information about how personal information may be collected, used and shared.
SECTION 11 - FEEDBACK
If you submit reviews, ideas, suggestions, feedback, proposals or other content ("Feedback"), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, publish, distribute and display that Feedback for purposes related to operating, improving and promoting our Services, subject to applicable law.
You represent that you own or have the necessary rights to submit your Feedback and that your Feedback does not violate the rights of another person or applicable law.
You are responsible for the Feedback you submit and its accuracy.
We reserve the right, but are not obligated, to moderate or remove Feedback that violates these Terms or applicable law.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates or availability.
We reserve the right to correct errors, inaccuracies or omissions and to update information as appropriate.
If an error materially affects an order you have already submitted, we will address the order in accordance with applicable law.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services to:
• Violate applicable laws or regulations
• Infringe intellectual property or other rights
• Transmit false, misleading, abusive or unlawful information
• Upload or transmit malicious software
• Attempt to interfere with the security or operation of the Services
• Collect personal information about others without authorization
• Engage in spam, phishing, fraud or other abusive activity
• Circumvent security, access controls or other protective measures
• Impersonate another person or entity
• Use the Services in a manner that materially interferes with another person's use of the Services
We reserve the right to restrict or terminate access to the Services where we reasonably determine that these Terms have been violated.
SECTION 14 - TERMINATION
We may suspend or terminate access to the Services where permitted by law, including in response to violations of these Terms.
Obligations and liabilities incurred before termination will survive termination where applicable.
Provisions that by their nature should survive termination, including provisions concerning intellectual property, limitations of liability, indemnification, governing law and privacy, will continue to apply.
SECTION 15 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.
We do not guarantee that access to the Services will always be uninterrupted, timely, secure or error-free.
Nothing in these Terms excludes or limits warranties, guarantees or other rights that cannot lawfully be excluded or limited.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, STRETTO USA and its affiliates, officers, employees, agents, contractors, service providers and licensors will not be liable for indirect, incidental, special, punitive or consequential damages arising from your use of the Services or products purchased through the Services.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
SECTION 17 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless STRETTO USA and its affiliates, officers, employees, agents, contractors, licensors and service providers from third-party claims arising from your material breach of these Terms, violation of applicable law or infringement of another person's rights.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforced to the fullest extent permitted by law and the remaining provisions will continue in full force and effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms and the policies referenced on our website constitute the agreement governing your use of the Services, subject to any additional terms that may apply to specific products, promotions or services.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent where such restriction is permitted by law.
We may assign or transfer our rights and obligations in connection with a merger, acquisition, restructuring, sale of assets or other lawful business transaction.
SECTION 21 - GOVERNING LAW
These Terms and any separate agreements whereby we provide Services will be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-law principles.
Subject to applicable law, you and STRETTO USA consent to the jurisdiction of the state and federal courts located in New York.
SECTION 22 - HEADINGS
Headings are included for convenience only and do not limit or otherwise affect these Terms.
SECTION 23 - CHANGES TO THESE TERMS
You may review the current version of these Terms at any time on this page.
We reserve the right to update or modify these Terms by posting an updated version on our website.
Where required by applicable law, we will provide notice of material changes.
Your continued use of the Services following the effective date of updated Terms constitutes acceptance of those changes to the extent permitted by applicable law.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms should be sent to:
STRETTO USA
Email: info@strettousa.com
Website: strettousa.com